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In today's
fast changing business environment, the success of any GSM
operator highly depends on its ability to adopt and adapt to
the introduction of new information technologies as well as to
its customers' needs. Telecommunication Kish Company known as
TKC serves today around 6000 customers; Its customer care
people receive an average of 2000 calls per month and its
Service Center process over 4,000 walk-ins a month.
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